Selected work

Outcomes,
not pilots.

A few of the systems we have designed and shipped into production. Client names are withheld; the details are real.

Open car park entry lane with a car driving straight through unobstructed, beside a gated exit lane where a second car waits at a lowered boom barrier for its plate to be checked
Parking Services

Reimagining parking

Innovative technology built from the ground up — kiosks to cloud to gate. Fully automated access with no tickets or swipe cards.

The challenge

Paper tickets, swipe cards and manual gate intervention were costing the operator revenue and goodwill. Every site ran slightly different hardware, and none of it reported to a central platform.

What we did

  • Designed a cloud platform connecting kiosks, ALPR cameras and gate controllers across every site
  • Number-plate recognition detects vehicles on entry and exit; no ticket or card required
  • Real-time occupancy, pricing and incident data in one operator console
  • Secure edge-to-cloud connectivity with per-site isolation and audit logging

Outcome

0tickets or cards
100%sites on one platform
Real-timeoccupancy and revenue
A bank building connected to a floating cloud of glass data blocks
Banking

Breaking down data barriers

A secure, robust data solution to manage movement between on-prem, cloud and third-party data providers.

The challenge

Data movement between on-prem systems, the cloud platform and external providers ran through bespoke point-to-point jobs. Each new consumer needed engineering time, and lineage was reconstructed by hand for audit.

What we did

  • Modernised data movement onto a small set of governed, reusable patterns
  • Self-service consumption for analysts and downstream teams, with access enforced by policy
  • Lineage captured automatically end to end, from source to consumer
  • Controls designed with and reviewed by the bank's risk function

Outcome

Self-servicedata consumption
End-to-endautomated lineage
Days → hoursto onboard a consumer
An open-plan call centre with a glowing voice-agent hub connected to every desk
Call Centre

10x ROI with voice agents

Faster resolution with meaningful actions at a fraction of the cost. 24/7 support with the ability to scale for busy periods.

The challenge

Call volumes spiked unpredictably, wait times followed, and most calls were routine: balances, bookings, status checks. Scaling with headcount was slow and expensive.

What we did

  • Voice agents that authenticate callers and take real actions in core systems
  • Confident hand-off to a human agent with full context when needed
  • Continuous evaluation on transcripts for accuracy, tone and compliance
  • Elastic capacity for peak periods with no change to staffing

Outcome

10xreturn on investment
24/7coverage
Minutesto scale for peaks

Working on something similar?

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